Job Description

An international investment bank is searching for an Onboarding Supervisor to join their Onboarding team in Malta. You will assist the Onboarding Manager in leading, guiding, training and mentoring team members and in reviewing existing processes and policies, and also create new ones to enable the smooth day to day operation of the team. The ideal candidate will have a bachelor’s Degree in Banking or relevant qualifications and a minimum of 3 years’ experience in a similar role. If you are looking to join a vibrant company, please apply for this Malta based Onboarding Supervisor roleMAIN DUTIES AND RESPONSIBILTIESAssist in leading, managing and guiding the team in the on-boarding process of new customersCollaborate with introducers of Business for the purpose of considering Bank Account applications of Corporate Entities and/or Fund StructuresAssessment of a Customer Profile against the Bank’s Customer’s acceptance guidelinesCoordination with Introducers of Business to collect due diligence documents needed to open a Bank AccountLiaise with other departments to collect KYC and other documents required to process an account opening applicationGeneral relationship management with customers to promote the efficient use of services offered by the Bank, including the taking of deposits, card services, foreign exchange and online bankingAssist in drafting business performance reports and streamline and improve existing processes and applicationsAdvise the Manager on product development and customer experience in corporate bankingLiaise with the Ireland Branch in relation to customers of Ireland BranchAssist with risk management within the corporate banking and client, as first line of defenceAssist with management replies and follow up of compliance, internal and external audit findingsEnhance the on boarding assessment with possibly new and/or revised controls;Promote the Bank’s brand with the industry through participation in various conferencesAssist the Manager with important material issue/s and implement changes (where necessary)Assist in developing prospect relationships and to enhance, grow and retain those relationshipsClient research through various media and with various counterparties or information outletsAssist the Manager with existing and new ad hoc projects, reviews and requestsReview, draft and implement existing and new processes, procedures and policiesPrepare and issue reports as the need may beEscalate breaches or outstanding unresolved issues, both internal and externalConduct reviews of files processed by the members of the teamIdentify training needs and suggest a training program for the teamDelegate and assign work to the team as requiredTrain and mentor new and existing employeesAssist the Manager in setting goals for the team’s performance, ensuring it is in line with the Bank’s standardsAttend internal and external meetingsCANDIDATE PROFILEBachelor’s Degree in Banking or relevant qualificationsA minimum of 3 years of experience in a similar roleGood knowledge of Microsoft applicationsMust possess excellent verbal and written communication skills in EnglishProactive, focused and able to plan and meet deadlinesMust have excellent organizational skillCOMPANY BENEFITSHybrid workingLovely officesHealth & Life insuranceDue to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Michelle Cooper, michellec@grsrecruitment.com quoting the above job reference.

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