Job Description

Job Overview: We are seeking a friendly and organised Full-Time Receptionist to manage our front desk and provide essential administrative support. As the first point of contact for our clinic, you will play a key role in ensuring a welcoming and efficient experience for clients and visitors. This role is ideal for someone with a pleasant personality, strong multitasking abilities, and a proactive attitude. The position requires flexibility, professionalism, and a commitment to high-quality service. Key Responsibilities: Greet and assist clients in a warm, professional manner Answer phone calls and emails; manage bookings and appointment scheduling Maintain a clean and organised reception area, ensuring forms and brochures are stocked Provide accurate information to clients both in-person and remotely Handle incoming mail and deliveries; sort and distribute accordingly Monitor inventory and order clinic supplies as needed Update client records and appointment calendars Perform basic bookkeeping tasks Carry out general administrative duties such as filing, photocopying, and data entry Requirements: Previous experience in a receptionist or administrative role Proficiency in Microsoft Office Suite Comfortable using office equipment (e.g., printers, phones) Strong verbal and written communication skills in both Maltese and English Professional appearance and customer-focused demeanour Excellent organisational and time-management skills Ability to multitask and handle stressful situations calmly Minimum MATSEC A-levels or equivalent qualification Working hours: Full-time, with flexibility required for occasional shift coverage. About Us The Pro Clinic is a dynamic, client-focused physiotherapy and wellness clinic located in the heart of Malta. We specialize in evidence-based physiotherapy, sports injury rehabilitation, and podiatry services, offering personalized treatment plans tailored to each individual's goals and lifestyle.Our multidisciplinary team of professionals is committed to delivering high-quality care in a modern, welcoming environment. Whether treating everyday aches or complex musculoskeletal conditions, we combine clinical expertise with a compassionate approach to help our clients move better, feel better, and live healthier lives.At The Pro Clinic, we believe in teamwork, continuous learning, and maintaining a friendly and supportive workplace for both clients and staff. Full Time Job Type Intermediate (1-3 years) Experience Level Administrative Category Healthcare Industry

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