Job Description

G3 Group is a leading hospitality group based in Mellieħa, Malta, proudly operating The Pergola Hotel & Spa, The Solana Hotel & Spa, and the DOMS Boutique Hotel, along with a portfolio of bars, restaurants, and wellness centres across the North of Malta. As we continue to grow, we are proud to announce the opening of our brand-new hotel in the heart of St Julian's, VITA Hotel & Rooftop further expanding our presence in Malta’s vibrant hospitality scene. We are looking for a friendly, organized, and efficient individual to join our team as a Front Desk Host. In this key role, you'll be the first point of contact for our clients, ensuring they receive a warm welcome and a smooth, relaxing experience throughout their visit. Key Responsibilities: Greet Guests: Welcome clients, explain spa amenities, and set a positive tone for their visit. Handle Inquiries: Respond promptly to phone, email, and chat questions about services and bookings. Manage Appointments: Schedule appointments to optimize therapist availability and minimize wait times. Process Payments: Handle transactions accurately for services and products. Promote Services: Recommend memberships, packages, and promotions based on client needs. Maintain Records: Keep client profiles updated with preferences and service history. Coordinate Experience: Work with team members to manage special requests, delays, and ensure a calm atmosphere. Support Operations: Assist with administrative tasks to keep the spa running smoothly. Benefits and Applications A competitive remuneration package will be offered to the chosen candidate, which also includes great company discounts! If you meet the above requirements and are ready to take on a challenging role in the dynamic hospitality industry, we invite you to submit your application, including consolidated resume and a cover letter detailing your relevant experience and accomplishments. JobsinMalta

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