Job Description

The ERP Specialist is a crucial role in supporting and maintaining the organization's ERP system. This position requires a strong understanding of ERP principles, technical expertise, and excellent problem-solving skills. The individual will be responsible for ensuring the smooth and efficient operation of the ERP system, providing technical support to end-users, and implementing system enhancements. RESPONSIBILITIES: ERP System Administration: Manage daily operations of the ERP system, including user access control, data integrity, and system performance monitoring. Perform regular system backups and disaster recovery procedures. Troubleshoot and resolve system issues and errors. Maintain system security and implement necessary security measures. User Support: Provide technical support to end-users on ERP system functionalities and processes. Assist users in resolving issues and answering questions related to the ERP system. Conduct user training sessions and create user manuals and guides. System Enhancements: Participate in the evaluation and implementation of new ERP modules and functionalities. Conduct system upgrades and patches as required. Work with business users to identify and implement process improvements within the ERP system. Data Management: Ensure data accuracy and integrity within the ERP system. Perform data entry and data migration tasks as needed. Generate reports and analyse data to identify trends and areas for improvement. Project Management: Participate in ERP-related projects, including system implementations, upgrades, and integrations. Assist in the planning and execution of project tasks. Monitor project progress and ensure timely completion. Compliance: Ensure compliance with all relevant industry regulations and best practices related to ERP systems. Stay up to date on the latest ERP technologies and best practices. General: Expected to be fully knowledgeable about the company policies and procedures and adhere. Responsible for fostering a proactive culture by implementing ways of working that are aligned with best practices. Adhere to the IT Change Management Policy and procedure. Conduct research and propose to your superiors’ solutions for optimization of systems that will bring benefits to the business operations. Maintain confidentiality with regards to information being processed, accessed, or stored. To maintain cordial relationships and a constant flow of communications with all personnel within the company to ensure maximum co-operation and team spirit. Perform all duties to ensure the deliverables are achieved for the success of the department and its initiatives. Performing any other additional duties that may arise from time to time. Actively participating and taking on the assigned roles in case of an emergency requiring the activation of Business Continuity Plans SKILLS & COMPETENCIES: Diploma in IT/Computer Studies or an equivalent. 2 years of experience working with ERP systems, preferably in SAP and/or Microsoft Dynamics Strong understanding of ERP principles Experience with SQL and database management is a plus. Relevant industry certifications (SAP and/or Microsoft Dynamics) are a plus. A strong can-do attitude with a high level of motivation. Strong analytical and problem-solving skills Organized and self-motivated team player with an eye for detail Excellent coordination and communication skills Ambitious, good attitude, willing to learn and promote teamwork spirit. Must be willing to be on-call. Carries a resilient and proactive personality. Ability to work unsupervised and on own initiative. Ability to work under pressure and prioritise tasks. JobsinMalta

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