Associate - Property Management

Job Description

Our client, a global leader within the citizenship and residency industry is looking for an associate in their property Management team. The chosen candidate will contribute to the front line team by providing a world-class client experience whilst focusing on property management services connected to property sales and leasing. Responsibilities: Enhanced Client Experience from first point of contact Ensure consistent self-development with knowledge of the Maltese property market Acquire time lines and requirements from all visiting clients Co-ordinate and liaise with local service providers for property management Liaise and coordinate inventories/property inspections making sure all properties on boarded are to Henley clients standards Liaise and coordinate clients arrivals whilst staying in their leased/purchased properties and assisting with any property issues during their stay Coordinating maintenance issues with landlords and or contractors according to the property agreements Source services and properties according to client requirement. Understand property management requirements and tailor solutions that offer excellent value Interface with key stakeholders through multi channels; mail correspondence, telephone and email to ensure enhanced service delivery Deliver a diligent and timely service that will require flexibility to address tasks outside of your core role as and when they arise Oversee the termination process for property leases, ensuring all necessary documentation is completed and the property is successfully handed over Conduct annual reconciliations of utility accounts with landlords to ensure accurate billing Coordinate and oversee all aspects of internet installations, from initial scheduling with clients and providers to on-site attendance to ensure successful setup Maintain and update client files for all purchased properties, ensuring data accuracy and compliance Generate and issue invoices for all renewed agreements, ensuring timely and accurate billing. Requirements: Client relationship or client facing experience, customer service Maltese and English Language, Speaking and Writing skills Client Hosting and relationship building skills An ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mind-set Working on own initiative whilst part of a young energetic team in a fast paced environment 1 - 2 years of experience of property management or a similar environment PC Literate-Extreme attention to detail Driving License Knowledge of Maltese roads and towns is a must. Basic knowledge local property building structures/procedures eg Water & Electricity systems. Benefits: 35 hour week Working hours from 9am - 5pm Annual Discretionary Bonus Property Management Bonus JobsinMalta

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