Chief Operating Officer

Job Description

Job Description Our client operates in the IT industry. They are currently seeking to recruit a Chief Operating Officer to join their team. The chosen candidate will work in close partnership with the CEO, being responsible for overseeing the day-to-day operational running of the business. The COO will also eventually lead the business through a planned succession to the Chief Executive role. Key Responsibilities: Owning end-to-end operational performance across all business units and functions. Driving efficiency, continuous improvement, and scalability of processes and systems. Establishing, monitoring and reporting on KPIs across all departments to the CEO and board. Overseeing supply chain, logistics or service delivery relevant to the company's sector. Leading and developing the senior leadership team on a day-to-day basis. Driving talent development, succession planning and retention strategies. Championing and embedding company values, culture and employee engagement. Overseeing performance management frameworks and HR policy in partnership with the HR Director. Collaborating closely with the CFO on budgeting, forecasting and cost management. Ensuring all operational decisions align with financial targets and shareholder expectations. Holding full or shared P&L accountability as defined by the CEO. Partnering with the CEO in strategic planning, scenario modelling and execution. Leading or sponsoring expansion initiatives, new market entry or product/service development. Building and maintaining key external relationships with clients, partners, regulators and stakeholders. Ensuring full regulatory compliance, particularly within the EU and Maltese legal framework. Maintaining strong internal controls, risk management practices, and audit readiness. Preparing and presenting operational reports to the Board and relevant committees. Engaging in a structured handover plan with the outgoing CEO. Presenting at Board level and assuming CEO responsibilities progressively as agreed. Ideal Candidate Profile: Background in a relevant sector aligned with the company's industry of IT. A number of years of progressive leadership experience, with at least 3 years at COO or senior management level. Proven track record of scaling operations in a growth-oriented environment. Working knowledge of the Maltese business environment, with knowledge of regulatory landscape, talent market, and stakeholder ecosystem being highly preferred. Exceptional leadership skills with the ability to inspire, develop and hold teams accountable. Strong commercial and financial acumen, with the ability to read and challenge P&L, budgets and forecasts. Outstanding communication skills, communicating effectively at Board level and with frontline staff. Additional Requirements: High personal integrity, professionalism and discretion. Entrepreneurial mindset with an eye for opportunity and growth. Collaborative and loyal, with a genuine commitment to the organisation's long-term success. Resilient and calm under pressure. Strategic thinker, comfortable executing at a detailed level. Misco

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