Danish-speaking Collections/Customer Support Officer to Malta

Job Description

Job Description Are you fluent in Danish and ready to elevate your career in financial services? Our client is looking for a Collection / Customer Service Officer to join their team and support customers with onboarding, service inquiries, and collections in a fast-paced, customer-centric environment. This is a unique opportunity to gain experience in both sales and support while working cross-functionally with multiple departments. About the company Our client is a dynamic financial institution that provides a range of digital banking services. Their international team is committed to delivering transparent, responsive, and efficient customer experiences through cutting-edge technology and a customer-first approach. What will you do? Deliver accurate information to customers regarding financial products, services, and payment options Handle customer onboarding and document verification processes Manage inquiries via phone, live chat, email, and SMS Promote sales by following strategic guidelines Collaborate closely with the collections and payments teams Ensure compliance with internal policies and external regulations Support in preparing sales reports and documenting procedures Mentor new team members and propose operational improvements Candidate profile Fluent in Danish and English (spoken and written) Experience in customer service and financial product sales Skilled in client onboarding and document validation Excellent communication skills and detail-oriented mindset Results-driven and proactive with high work standards Able to work both independently and as part of a team Proficient in Microsoft Office, especially Excel Employer offers A collaborative and international work environment Opportunities for professional development and mentoring Involvement in operations improvement and strategy execution A chance to grow in the digital banking and financial services industry Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs. Nordic Jobs Worldwide

More Info

Education