Digital Product and Project Manager

Job Description

Manage and prioritise multiple web and e-commerce projects, ensuring activities are aligned with wider business objectives; Translate business requirements and opportunities into clear product specifications, user stories and actionable tasks; Develop and maintain product roadmaps, priorities and project requirements; Coordinate developers, designers, marketing teams and other stakeholders throughout the delivery of digital projects; Monitor development progress and ensure projects and new features are delivered efficiently and within agreed priorities; Test and validate new functionality prior to release, identifying any issues or areas requiring improvement; Identify project challenges, bottlenecks and opportunities to improve existing products and processes; Monitor product and commercial performance following implementation or launch; Use business data, customer feedback and commercial objectives to support product decisions and prioritisation; Evaluate existing processes and propose practical improvements where appropriate; Take ownership of projects from initial requirements through to implementation rather than working solely from predefined tasks. Experience Minimum 3 years of experience within Product Ownership, Product Management, Project Management or a similar digital position; Previous experience working with web products, e-commerce platforms or SaaS solutions; Strong commercial understanding with the ability to recognise how product decisions can influence revenue, conversion, customer retention and user experience; Experience managing multiple projects, priorities and stakeholders simultaneously; Ability to translate business requirements into clear specifications and requirements for technical teams; Comfortable working closely with developers and discussing technical requirements, although a development background is not required; Knowledge of APIs, databases, tracking, payment systems or web architecture will be considered an asset; Previous exposure to subscription-based businesses, conversion optimisation, analytics or online customer acquisition will be considered an advantage; Experience working with payment providers or online checkout environments will be considered an asset; Professional proficiency in English. Knowledge of French will be considered an advantage. Personal Skills Strong sense of ownership with the ability to independently move projects forward; Commercially minded with the ability to balance business objectives, customer experience and technical considerations; Excellent organisational and prioritisation skills; Pragmatic and solution-oriented approach to challenges; Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders; Ability to quickly understand unfamiliar products, markets and business models; Confident decision-making skills and ability to work with a high degree of autonomy; Curious and improvement-focused, with the confidence to challenge existing approaches and suggest more effective solutions. BroadWing

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