Front Office Executive

Job Description

Role Description This is a full-time, on-site role as a Hotel Front Office Executive at The Embassy Valletta Hotel. Your day-to-day tasks will include welcoming guests, assisting with check-ins and check-outs, handling reservations, ensuring a smooth guest experience, and providing exceptional customer service. Qualifications Strong interpersonal skills, with the ability to communicate effectively and professionally Previous experience in receptionist duties, preferably in a hotel setting Knowledge of reservation systems and processes Proficiency in phone etiquette and handling guest inquiries Excellent verbal and written communication skills in English Ability to multitask and prioritise tasks effectively Attention to detail and a strong focus on customer satisfaction Experience in the hospitality industry is a plus Good command of English, both spoken and written. Fluency in additional languages is a plus A valid work permit What we offer: A competitive salary package Longevity bonus scheme after completing 3 years of continuous service Complimentary staff meals and uniforms Employee Discounts via Cloudigo Premium app Free Mental Health Support Services by Richmond Foundation Preferential hotel rates all over the world with the Hotel Employee Scheme Health and Wellbeing Scheme A dynamic and supportive team environment Continuous professional development and training opportunities An opportunity to work at one of the trendiest and best-performing hotels in Malta JobsinMalta

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