Klantenservicemedewerker voor bekend social media platform – Work In Athens, Greece

Job Description

Customer Service Representative for a Well-Known Social Media Platform Our Agency Identity Mercier Consultancy Group serves as a global bridge for high-caliber professionals, linking exceptional talent with prestigious positions throughout Europe. As recognized experts within the BPO and international recruitment landscapes, we take great pride in securing career-defining placements for individuals eager to elevate their professional standing on the world stage. The Opportunity for Growth If you are seeking autonomy and a complete lifestyle refresh, we are offering a unique opportunity for Malta-based Dutch speakers to work remotely from Greece by joining a major social media project in Athens. This role offers the freedom to evolve your career within a fast-moving, innovative environment while enjoying the unparalleled professional landscape of one of the world's most historic cities. Daily Professional Duties Maintain a positive brand image by handling sensitive information with the utmost confidentiality. Assist a global user base by resolving technical hurdles and navigating complex account features. Ensure all community standards are met through proactive content moderation and safety oversight. Stay ahead of the curve by collaborating with departmental teams to master evolving social media platform features. Deliver top-tier support for Dutch-speaking users to ensure consistent satisfaction and accurate resolution. Provide comprehensive operational assistance to users across the social media platform’s various advertising and security tools. Address user inquiries with precision, friendliness, and efficiency at all times. Required Qualifications A valid EU passport is a strict requirement for this role. Full professional proficiency in both written and spoken Dutch. A proactive interest in social media trends paired with strong digital proficiency. Professional composure and the ability to thrive in a high-energy, team-oriented workspace. A genuine passion for solving user problems and clear, articulate communication skills. The flexibility and readiness to relocate to Athens, Greece, for this position. Incentives and Compensation Comprehensive relocation package: we cover your flight, transfer, and initial hotel stay. Monthly performance-based incentives for hitting service quality milestones. A solid monthly salary supplemented by 2 additional salaries annually (13th and 14th month). Complete initial training provided to ensure you are fully prepared for your new responsibilities. Access to extensive corporate benefits and a robust health insurance policy. Clear pathways for internal advancement and professional development. Dedicated Relocation Concierge: Our team manages all your residency and visa paperwork to ensure a smooth transition to Greece. Living and Working in Greece Choosing a career path that leads to Greece means choosing a life enriched by endless sunshine, deep-rooted history, and a modern, vibrant social scene. It is a chance to merge a high-stakes social media career with the laid-back, Mediterranean culture that makes life in Greece so iconic. Beyond your daily professional accomplishments, you will immerse yourself in the exquisite local Mediterranean gastronomy and breathtaking coastal landscapes. Accepting this position in Greece is not just a job change; it is a life-changing expedition supported by a culture known globally for its welcoming spirit. Application Procedure If you feel prepared to launch this next chapter of your career and join our growing team in Athens, we encourage you to submit your application today. Join the community of professionals who have partnered with Mercier Consultancy Group to build their international careers in social media. Simply click the link below to apply, and a member of our recruitment team will contact you shortly to review your credentials. Best regards, The Recruitment Team at Mercier Consultancy Group Mercier Consultancy

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