Klantenservicemedewerker voor streamingsdienst – Work In Greece

Job Description

Customer Service Representative for Streaming Platform Our Agency Profile At Mercier Consultancy Group, we act as a bridge between high-potential professionals and the most prominent organizations across the European continent. Our boutique recruitment firm specializes in BPO solutions, providing candidates with a bespoke, supportive experience that turns the challenge of relocating for a career move into a smooth and rewarding life chapter. Role Summary and Freedom If you value professional autonomy and are seeking to break away from the ordinary, this is a unique opportunity for Malta-based Dutch speakers to transition into a rewarding career abroad. We are currently scouting for individuals to fill the Klantenservicemedewerker voor streamingsdienst role in Greece, representing a major name in the digital entertainment sector. Embrace the freedom of living and working under the sun while advancing your career within a global environment. Core Duties Deliver exceptional assistance to streaming platform subscribers across various channels including email, phone, and chat. Partner with international team members to troubleshoot billing concerns or technical hurdles effectively. Share personalized recommendations and highlight new platform features to boost subscriber engagement. Uphold the high-end service standards expected by our premium streaming partner. Assist customers by resolving account access issues, subscription queries, and technical playback glitches. Maintain a comprehensive understanding of the platform's latest content drops and technical updates. Record detailed user feedback to aid in the ongoing enhancement of the platform's user experience. Candidate Prerequisites Proficiency in English to ensure smooth integration into our diverse office environment. Possession of a valid EU passport is a strict requirement for this role. Fluency in Dutch (written and spoken). A strong interest in the streaming industry and the world of digital media. Readiness and willingness to relocate to Greece for this Klantenservicemedewerker voor streamingsdienst position. Prior experience in a customer service role, with preference given to those from the tech or media sectors. Compensation and Benefits Comprehensive Relocation Package provided, covering flights, hotel, and transfers to ensure a stress-free move to Greece. Attractive monthly performance bonuses tied to your success and service quality. Competitive base salary, supplemented by 2 extra salaries annually (13th and 14th months). Full access to a specialized relocation concierge team to assist with all logistics, from finding housing to finalizing local paperwork. Professional training provided at our expense to ensure you are fully prepared for the streaming sector. Extensive health insurance coverage included. Membership in an active international network with dedicated support for Dutch-speaking employees. Living in Greece Choosing to relocate to Greece means stepping into a lifestyle defined by breathtaking landscapes, historic significance, and an enviable climate. As you join our program for Jobs in Greece, you will discover a culture that perfectly blends career development with a relaxing Mediterranean social atmosphere, making it an ideal long-term base for forward-thinking professionals. Beyond the desk, your transition to Greece will be characterized by ease and comfort. With the legendary Greek hospitality and endless opportunities for island exploration and world-class dining, we ensure your relocation is handled professionally, allowing you to settle into your new life in Greece with total confidence. Instructions for Applicants If you are prepared to advance your professional trajectory with a global giant while exploring the wonders of the Mediterranean, we want to hear from you. Please submit your application to be considered for this Klantenservicemedewerker voor streamingsdienst position in Greece. The Mercier Consultancy Group team is excited to support you through the application process and help launch your next big adventure. Mercier Consultancy

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