Regulatory Compliance Officer (Italian)

Job Description

Company: Leading online gaming operator Location: Malta office (3 days/week in office) Department: Legal/Compliance Reports to: Head of Compliance About the Company For nearly two decades, the company has delivered an online casino and sportsbook experience to players across the globe. Alongside sports betting and casino, players also enjoy Lotto, Live Casino and Poker products. With multiple languages available across all registered markets, thousands of industry-leading casino games and daily sports events, it has grown into one of the world's best-known online gaming brands. It offers a friendly environment, strong security and reliable navigation, and its features are recognised by leading organisations that regulate online gaming. To strengthen player trust and protection, the company holds gaming licences from across the world, including MGA, UK, Germany, Denmark, Greece, France, Romania and Italy. This ensures it operates in line with the rules of each jurisdiction and that players receive the best possible service. Role Overview The Compliance Officer supports the Head of Compliance and country Compliance Officers with day-to-day regulatory compliance across the company's regulated markets, including Italy. The role assists with regulatory monitoring, compliance reviews, reporting and implementation of requirements, working closely with Global Technical Compliance and relevant business teams. Market priorities and responsibilities are agreed with the Head of Compliance according to business needs and regulatory deadlines. The role builds market and system knowledge through close collaboration with experienced colleagues, taking on agreed responsibilities as competence develops. Duties and Responsibilities Regulatory Compliance Support – All Markets Monitor regulatory developments and help assess their impact on operations in assigned markets. Assist with interpreting requirements and updating policies, procedures and internal guidance with the relevant Compliance Officer. Support compliance reviews of customer journeys, products, promotions and terms and conditions against applicable market requirements. Assist with gap analyses for existing and new markets, recording findings and tracking agreed actions. Market Compliance and Operational Support Support day-to-day compliance activities in assigned markets, including Italy, and follow up on queries with relevant internal teams. Maintain compliance calendars and track regulatory reporting, licence obligations, submissions and renewal deadlines. Assist with gathering and checking information for regulatory reports, coordinating discrepancies with the responsible teams. Support reviews of registration, verification, payments, safer gambling and self-exclusion processes with Compliance, AML and operational teams. Maintain accurate records of regulatory correspondence, compliance decisions, approvals and supporting evidence. Coordination with Global Technical Compliance Work alongside Global Technical Compliance to understand market requirements, system functionality and regulatory reporting processes. Help document business and compliance requirements and coordinate follow-up with Product, Development and QA. Support compliance checks for system changes by gathering evidence, reviewing customer journeys and following up on identified issues. Assist Global Technical Compliance with audit and certification preparation, including document collection and tracking outstanding actions. Build practical knowledge of regulatory systems through joint reviews and documented procedures, supporting continuity of compliance activities across markets. Reporting and Governance Prepare compliance updates and management information on assigned markets, outstanding actions and emerging risks. Support internal and external audits by coordinating evidence requests and following up on findings. Identify practical improvements to compliance procedures, record keeping and coordination across markets. Person Specification 3+ years' experience in regulatory compliance or a related role, preferably within regulated online gambling. Practical knowledge of Italian ADM. Familiarity with FI, IT and GR requirements, and experience supporting compliance in other regulated markets, are advantages. Ability to interpret regulatory requirements, review operational processes and maintain clear, accurate compliance documentation. Strong organisational skills and experience tracking actions and deadlines using Jira or similar tools. Fluent English and Italian, written and spoken. Additional European languages are an advantage. Behavioural Skills High ethical standards, discretion and professionalism. Clear and respectful communication, with the ability to listen, work collaboratively and challenge constructively. A proactive, analytical approach, attention to detail and ownership of agreed actions, with a willingness to learn from colleagues. Sound judgement and the ability to propose practical solutions while protecting customers, regulatory compliance and the company's reputation. Strong competitive mindset and curiosity around how other operators are evolving their SEO strategies. Behaviours & Commitments Own it. Take responsibility and follow through. Communicate early. Share progress and risks. Collaborate. Ask for input, offer help, give and seek feedback. Keep it simple. Prioritise outcomes over activity. Be trustworthy. Protect data and act with integrity. What We Offer A team of dedicated professionals in a supportive, growth-oriented environment. A market-aligned salary package that reflects your experience, skills and the value you bring to the team. Hybrid working (office/remote). Private health insurance after completing your first 6 months. Employee wellbeing programme. Learning and development initiatives. Team-building and social engagement activities. Perks including coffee, fresh fruit and snacks. BettingJobs

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