Job Description

The Restaurant Supervisor is responsible for overseeing the daily operations during their designated shift and act as a support to the Restaurant Manager. The chosen candidate will act as bridge between management and staff, ensuring that the restaurant runs efficiently, customer service is exemplary, and staff are motivated and productive.Duties

• Assisting with pre-opening and opening of the restaurant
• Coordinating daily Front of House and Back of House restaurant operations
• Support in providing on-the-job training to team members to ensure smooth-running operation
• Communicating effectively with the team and delegating tasks
• Delivering superior service and maximizing customer satisfaction
• Assist in organising and supervising shifts
• Regularly reviewing product quality and assist in ordering products
• Help nurture and maintain positive relationship with suppliers
• Collaborate with management to estimate future needs for goods, kitchen utensils, and cleaning products
• Asssit in monitoring operational costs and identifying measures to reduce waste
• Ensuring required stock is well maintained, including cutlery, glassware, and other equipment
• Help establishing and maintaining standard operating procedures for all Front of House personnel
• Support efforts to manage the restaurant's reputation and suggesting ways to improve it
• Asisst in presenting bills and accepting payments
• Lead by example in maintaining cleanliness and a professional personal appearance
• Maintain cleanliness and own personal appearance

Work Schedule

• 40 hours a week split as required by restaurant opening hours
• Ability to work a flexible schedule including evenings/weekends/holidays as required

Experience

• Proven experience in a supervisory role within the restaurant industry
• Experience within a fast-food Greek restaurant would be considered an asset

Knowledge and Skills Required

• Expertise in authentic Greek cuisine is an advantage
• Fluency in English is required, with Greek proficiency preferred
• Professional communication skills, appearance, and behaviour
• Strong leadership and team management skills.
• Ability to work under pressure and solve problems
• Strong interpersonal skills
• Effective multitasking and prioritisation abilities

Education and Training

• Diploma in Food and Beverage Service Operation or related subject is considered an asset.
• European passport or working permission to work in Malta

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