Job Description

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.‍We are a team of inspired people who believe that opportunities start with a conversation.‍Duties & ResponsibilitiesYou will be responsible for:

• ‍assisting with the management of the Bank's IT infrastructure, including hardware, software systems, virtualised environments, back-up solutions, end-user devices and cloud solutions;
• supporting in ensuring the highest level of systems and infrastructure availability by maintaining monitoring systems;
• performing installations, upgrades, configuration, maintenance, troubleshooting and resource optimization of the Bank's IT infrastructure;
• recognising and resolving issues impacting the Bank's IT operation, providing 2nd level support, whilst assisting with 1st-level incidents;
• liaising and escalating issues with third-party service providers;
• assisting with the Bank's Business Continuity and Disaster Recovery plans for the Bank's infrastructure;
• complying with IT operations best practices; and
• maintaining updated documentation related to the Bank's infrastructure.

‍Competencies & ExperienceYou must:

• ‍be hard working, responsible with an organised approach to work;
• possess a bachelor's degree in IT or equivalent;
• have at least have 3 years of experience in IT infrastructure engineering or administration;
• have strong knowledge and skills in Windows Servers and Active Directory;
• have experience with cloud services with preference to the Azure Cloud;
• be experienced with Microsoft 365 Services;
• have experience in SQL Databases with preference to Microsoft SQL Server;
• have a good knowledge in Identity management AD and Entra ID;
• have a sound knowledge of VMware;
• be experienced with backups and replication with Veeam;
• have experience with network administration with particular focus to Cisco equipment;
• have a basic understanding and experience in Linux will be considered an asset;
• have a strong customer focus, and knowledge of IT Service Management standards and procedures;
• possess excellent troubleshooting and problem-solving skills;
• be an excellent team player with an analytical approach to work; and
• possess professional certifications. Specialisation in any of the above technologies will be considered an asset.

‍What we Offer

• Ongoing personal development;
• Preferential interest rates on home loans, personal loans and home value loans;
• Comprehensive support for academic advancement through fully subsidized staff study loans;
• Private clinic health insurance coverage, extendable to dependants;
• Life insurance and personal accident cover;
• Free ophthalmic examinations;
• Private counselling sessions in collaboration with Richmond Foundation;
• Additional half-day leave for birthday celebrations;
• Annual performance appraisals and salary reviews;
• €250 annual wellness allowance;
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
• Flexible work arrangements (role permitting); and
• Various corporate discounts.

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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