Job Description

An international Gaming firm are looking for an experienced Risk & fraud Analyst to join their team in Malta. The ideal candidate will report to the Head of Risk & Fraud, based overseas and join a team of professional Risk & Fraud Analysts, where you will operate across multiple communication channels to report and address risk/fraud issues. You should have at least 2 years’ experience in Risk & Fraud within an online Casino environment, have exposure to Crypto and have great Excel skills. If you are looking for a role on a shift basis, GRS looks forward to receiving your CV for this Risk & Fraud Analyst position based in Malta.MAIN DUTIES AND RESPONSIBILITIESSupport clients through available communication channels and respond regarding status/security of their profileSpot, investigate, and report frauds and abuses around platform usageAnalyze and report any suspicious behavior regarding internal fraud activityProcess and oversee deposits and withdrawals. Report and take action on suspicious transactionsCommunicate with the technical department in order to solve possible problemsAnalyze and take action based on various reports. If needed, suggest changes and improvementsUser profiling. Adjusting clients’ accounts rights in accordance with procedures and company’s best interestMaintain documentation about guidelines and proceduresAccomplish any request coming from the direct manager & management
team in a legal mannerProvide training, feedback and guidance for less experienced team members.CANDIDATE PROFILE

• Minimum 2 years’ experience in an online Casino
• Experience handling Crypto payments
• Exceptional attention to detail and effective follow-through
• Analytical ability
• Excellent computer skills and proficient in Excel
• Client-oriented, responsive to client requests
• Problem-solving abilities
• Excellent organizational and time management skills
• Ability to look at situations from several points of view
• Ability to think quickly and work under pressure with limited supervision
• Proven ability to maintain the strictest confidentiality with regards to client and employee data and investigations
• Availability to work during unsociable hours with the flexibility to work at any time, including evenings, weekends, and public holidays

Experience with SoftSwiss (specific backend software) SoftSwiss is a software development company that specializes in providing solutions for the iGaming industry, particularly in online casinos, sports betting, and cryptocurrency gaming.Familiarity with tools like Payment IQ and TableauCOMPANY BENEFITS

• Hybrid working model (3 days/ week in office)

Health & Life insuranceTeam eventsEligible for overtimeRotating schedules 8am - 4pm; 2pm - 9pm; 3pm - 10pmDue to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Michelle Cooper, quoting the above job reference.

GRS Recruitment

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