Job Description

AvailabilityContractWe are currently seeking a strategic and experienced Head of Operations to lead and oversee full-cycle operations across multiple technical and service divisions. This executive-level position is ideal for a professional with a strong background in project execution, service delivery, resource planning, and cross-functional leadership.The successful candidate will be responsible for aligning operational performance with commercial targets, client satisfaction, and compliance standards. This is a pivotal role within a growing organization offering national-level projects and long-term leadership succession potential.Key Responsibilities

• Lead daily operations across departments, ensuring efficiency, quality, safety, and compliance
• Oversee the execution of multi-disciplinary technical projects from design through delivery
• Manage, coach, and develop a high-performing team of managers, engineers, and technical staff
• Coordinate cross-departmentally to ensure alignment of operational, financial, and commercial priorities
• Implement and refine strategies to optimise performance, process discipline, and client satisfaction
• Drive contract administration and compliance to project close-out
• Oversee procurement, subcontracting, and vendor relationships
• Develop and monitor KPIs and performance reports across operational functions
• Lead risk management and proactive problem-solving at project and department level
• Promote a culture of safety, regulatory compliance, and digitalisation across all operations
• Enforce best practices in governance, scheduling, cost control, and stakeholder communication

Required Qualifications & Experience

• Minimum 8 years of experience in operations or project management, ideally within MEP, engineering, or technical service environments
• At least 3 years in a senior leadership or department head role
• Degree in Engineering, Project Management, or a related field
• Familiarity with contractual frameworks such as FIDIC and subcontractor management
• PMP or PRINCE2 certification is considered an asset

Required Skills & Attributes

• Exceptional leadership and team management skills
• Strong ability to manage high-value, multi-site projects under pressure
• Results-oriented with excellent commercial awareness
• Strong communication and stakeholder engagement skills
• Collaborative, pragmatic, and hands-on approach
• Commitment to compliance, digitalization, safety, and continuous improvement

What's on Offer

• Leadership succession potential to executive leadership roles
• Exposure to major technical projects and high-performance teams
• Competitive compensation package

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