Job Description

We're looking for a dedicated Night Co-ordinator to oversee the smooth running of our overnight operations. In this role, you'll be based off-site and manage a team, ensure top-quality service, and handle challenges with confidence-all while keeping customer satisfaction a top priority.Key Responsibilities:

• Answer a variety of inbound enquires and roadside assistance service requests using a professional approach
• Dispatching of roadside assistance personnel to assist the customers
• Communicate effectively and liaise with customers on service requests using different platforms such as email and other communication methods.
• Data inputting and updating
• Monthly reporting
• Work remotely with all required equipment provided by the Company
• Maintaining and updating of worksheets as required

What You'll Need:

• Must be able to work full-time, evening shifts and weekends.
• Experience in a similar position considered an asset but not a necessity as training would be given
• Bilingual skills: Fluency in written and spoken Maltese and English is required..
• Communication skills
• Organisational skills.
• A positive and keen attitude to excel.

Why Join Us?At our company, you'll be part of a supportive team where your leadership and problem-solving skills will shine. This role offers the opportunity to make a real impact by ensuring smooth operations and exceptional customer service during the night shift.Only shortlisted Night Co-ordinator applicants will be contacted. Apply now and take the next step in your career!for more open positions. At Burmarrad Group, we know your success is our success. Training will be provided for you to have the best chance of success in the role mentioned above. If you are motivated and dependable with a proven track record of success, we can put your career on the map.

Burmarrad Group

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