Job Description

OverviewJoin Thomas Smith & Co. Ltd, a distinguished company within the PB Group, as an Key Account Coordinator. In this key role, you will support and strengthen our Key Accounts Department. At PB Group we pride ourselves on fostering lasting client relationships and maintaining high employee retention. Our supportive environment offers rewarding careers and innovative, integrated solutions across various sectors. We're looking for a detail-oriented individual and a strong desire to contribute to our organization's success.Responsibilities:

• Overall responsibility of air / ocean / road shipments, both imports & exports.
• Quoting of best competitive rates & following up accordingly.
• Processing of all relevant operations docs.
• Issuing of invoices upon closure of files.
• Tracking & monitoring of all transiting shipments.
• Updating client on a frequent basis.
• Replacing team colleagues during their leave / sick days.
• Collation of all shipments' monthly invoices by the 3rd of the following month (same to be forwarded to client for reconciliation).
• To always ensure a '100% job satisfaction' by client and achieve feedback from quality questionnaires of 'very good' or better.

RequirementsHighly effective relationship management skills with the ability to find ways of solving or pre-empting problems whilst demonstrating a high level of integrity;Excellent communication and influencing skills with the ability to collaborate positively and sensitively with stakeholders;Effective team player, bringing in proactivity skills;Shows drive and initiative combined with a good level of business discipline, willing to go the extra mile to succeed;Drive and initiative combined with a good level of business discipline;A sharp focus on customers and operations;Be able to work under pressure and efficiently within time constraints;Demonstrates flexibility and the ability to adapt to changing circumstances;A self-starter with the ability to work independently and under pressure;Results-oriented, and able to prioritise and manage time efficiently. BenefitsOpportunities for professional growth and development.Full training and mentorship given upon joiningRange of staff benefits.Health Insurance LanguagesEnglishApply

Thomas Smith & Co

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