Job Description

IT Support Specialist – Thriving company!

• Provide First-Line support while also delivering top-of-the-line service.
• Guide customers to ensure smooth problem resolution and accurate documentation.
• Enhance your skills by improving processes and providing on-site support.

Step into an IT support company that offers both on-site and remote services to a wide range of clients. Specialising in cutting-edge Windows and Microsoft technologies, this team is dedicated to providing world-class service and innovative solutions that make an impact.As an IT Support Specialist, you’ll be at the heart of the action, supporting and maintaining IT infrastructures for a diverse clientele. This is a perfect opportunity for tech enthusiasts who are eager to learn, thrive on challenges, and are driven to succeed in a dynamic, team-oriented environment.Looking to level up your IT career? If you’re passionate about Microsoft technologies and want to be part of a forward-thinking, vibrant company that values innovation and talent, apply today and take your next career to the next step!You will:

• Provide first-level contact and convey resolutions to customer issues.
• Properly escalate unresolved queries to the next level of support.
• Regularly travel to client sites as needed.

Skills / Experience:

• 1+ years working on Windows OS, Microsoft 365, and other Microsoft products.
• Ability to diagnose and resolve basic technical issues.
• Valid driving license required

Salary / Remuneration: €20,000 – €25,000 + Benefits PackageThis is more than just a job—it’s your chance to join a high-performing team, grow your skill set, and build a meaningful, lasting career in a fast-evolving industry.Ready to take the next step?For more information contact Sarah confidentially on 356 26016611I specialise in recruiting for IT Infrastructure in Malta, if you wish to discuss this or other opportunities, please feel free to contact me.About Archer – Archer IT Recruitment is a Specialist IT Recruitment Consultancy based in Malta.

Archer IT Recruitment

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