Mobile Consumer Lead

Job Description

Are you the one to drive the growth of a dynamic mobile consumer business? Lead strategy, pricing, and performance across the full commercial lifecycle while delivering strong subscriber and revenue growth. If you thrive in fast-paced telecom environments and enjoy owning results, this role is for you.

• Lead the Mobile B2C P&L, including revenue, margins, acquisition and retention costs, and handset economics
• Define and execute the mobile portfolio strategy (prepaid, postpaid, SIM-only, bundles, FMC)
• Own pricing, promotions, and competitive response strategies
• Drive subscriber growth across retail, digital, telesales, and partner channels
• Lead churn reduction and customer value management initiatives
• Optimize ARPU through upsell, cross-sell, roaming, and value-added services
• Own device strategy, including vendor management, range, subsidies, and stock control
• Partner with Network and Technology to align propositions with capabilities and investments
• Act as a cross-functional leader, influencing Sales, Marketing, CVM, Digital, Finance, Network, and Operations
• Lead forecasting and budgeting with clear assumptions on growth, churn, ARPU, and costs
• Prepare board-level materials and performance updates
• Build and lead a high-performing team with clear KPIs and accountability
• Ensure regulatory compliance with Maltese telecom requirements
• Monitor market trends, competitors, and customer behavior to continuously adapt strategy

Job requirements

• Degree in Business, Economics, Engineering, or related field. MBA considered an asset
• 6 to 10 years of experience in telecommunications, preferably within mobile consumer
• Proven experience managing a mobile P and L or a significant commercial vertical
• Strong understanding of subscription economics, ARPU drivers, churn dynamics, device subsidy models, and acquisition cost structures
• Experience in portfolio management, pricing, and FMC convergence strategies
• Strong analytical capability with the ability to translate data into clear commercial decisions
• Demonstrated leadership experience managing cross functional teams
• Experience preparing executive level and board level presentations
• High ownership mindset, results oriented, comfortable with accountability
• Strong communication skills and ability to influence senior stakeholders

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